CNC加工外贸生产跟进与出货物流话术

CNC 客户最怕"人间蒸发"。主动周报 = 免费的信任积分。哪怕没进展也要发——"本周排产未变"也是一种消息。

Subject: [Weekly Update W28] PO 26-0715 | On track for ship 8/12 Hi {Name}, Weekly status on your PO: | Stage | Status | Note | |---|---|---| | Raw material | ✅ Done (7/16) | 6061-T6, cert on file | | Rough machining | ✅ Done (7/19) | 200/200 pcs | | Finish machining | 🟡 In progress (145/200) | Completion 7/23 | | Deburr + tumbling | ⏳ Scheduled 7/24 | | | Anodize (outsourced) | ⏳ Scheduled 7/25–7/29 | Type II clear | | Final QC + pack | ⏳ Scheduled 7/30 | Full dim on 5% AQL | | Ship | 🎯 Target 8/12 | FOB Shenzhen | Nothing flagged, on track. I'll send photos after finish machining is complete Wednesday. Anything on your side we should be aware of (delivery address change, packaging preference)? Best, {Your Name}

主题：[第 28 周更新] PO 26-0715 | 按计划 8/12 出货 {名字} 您好， 本周生产进度： | 工序 | 状态 | 备注 | |---|---|---| | 原材料 | ✅ 完成 (7/16) | 6061-T6，证书已存档 | | 粗加工 | ✅ 完成 (7/19) | 200/200 件 | | 精加工 | 🟡 进行中 (145/200) | 7/23 完成 | | 去毛刺+震光 | ⏳ 计划 7/24 | | | 阳极氧化（外协） | ⏳ 计划 7/25–7/29 | II 型本色 | | 终检+包装 | ⏳ 计划 7/30 | 5% AQL 全尺寸抽检 | | 出货 | 🎯 计划 8/12 | FOB 深圳 | 目前无异常，按计划推进。周三精加工完成后我会发过程照片。 您方面有需要我们提前知晓的事项吗（收货地址变更、包装偏好等）？

**坏消息越早说越好**。老外最恨的不是延误，是"到期那天才告诉他"。主动、有方案、有补偿姿态。

Hi {Name}, Straight to the point: your PO 26-0715 will slip by ~4 working days. New ship date is **8/18** instead of 8/12. **What happened**: The anodize vendor had a bath contamination on 7/26 that affected 3 lots including yours. Parts are safe (dimensionally OK), but color batch failed our QC and we're re-running. **What I've done**: - Moved your parts to the front of the queue at a backup anodizer (already confirmed capacity). - Upgraded shipment from ocean to **air freight at our cost** — that recovers 12 days vs. the original sea plan, so you'll actually receive them **6 days earlier than the original ETA at your DC**. - Attached is the revised schedule and the anodize vendor's containment report. Apologies for the noise. What's the best channel for you if I need to reach you same-day going forward — email or WhatsApp? Best, {Your Name}

{名字} 您好， 直接说：您的 PO 26-0715 会延误约 4 个工作日，新出货日 **8/18**（原 8/12）。 **原因**：氧化外协厂 7/26 药水槽污染，影响 3 批含我们这批。零件尺寸没问题，但颜色批次不过我们内检，重新氧化。 **我已经做的**： - 已把您的货切换到备用氧化厂并排在最前，产能已确认。 - 出货方式从海运升级为 **空运，费用我方承担**，比原海运计划提前 12 天，实际到您 DC **比原 ETA 早 6 天**。 - 附件是新排期和氧化厂的问题分析报告。 打扰您了。以后如遇当日紧急事项，您更希望我用邮件还是 WhatsApp 联系？